I bought my new truck from Autofair. When I bought it was of course dirty from being on the lot. At the time it was late at night and the Service Center didn't have time to thoroughly clean the entire truck. The inside was done to an extent and the outside of the truck was not done. Scott told me to bring it back and he would get it cleaned. About three weeks later I brought the truck back to get cleaned. Autofair service kept the truck from 6pm to 930pm. 3+ hours. When the vehicle was returned to me, the bed had soap in it, the wheels were not done the outside of the truck was still a mess. When the teenager that returned my truck asked me if it was satisfactory, while standing in the parking lot lights (because it is now past 9pm), I bent over and touched my rims and came off with enough brake dust to coat my finger blackish red. When I showed the child he looked at it and said "it's brake dust". I, as you have guessed was not missing out on what the identity of the dirt was. I was showing the child their failure. Three and half hours of my life gone waiting in a dealership effectively being ignored for what should have been a 30min process all to have my vehicle returned to me dirty and soapy by a teenager who clearly has NO IDEA of what customer service is about. When I spoke to the manager he told me to get it "dirty" and bring it back and they would do it right. Seriously though, I don't need to waste any more of my life at a dealership that has no pride in what it produces after the sale is done.Sincerely Mark V. Jolin.
AutoFair Ford, conveniently located in Manchester, New Hampshire, regards exceeding the expectations of our customers as our primary goal. Our dedicated AutoFair employees understand that our customers, have high expectations, and we strive to ensure that your total experience, from Ford sales, finance and service to parts and accessories is first-class in every way. We serve New Hampshire Ford drivers from Manchester, Concord, Nashua, Salem, Amherst, Bedford, Bow, Candia, Chester, Goffstown, Hooksett, Londonderry, Merrimack and Portsmouth.
Our experienced and courteous sales, finance, service and parts professionals are eager to meet you and to treat you in an exemplary manner that will make you to want to become an AutoFair Ford customer for life. We will always take the time to answer your questions because we believe our customers should have all the information they need.
NH Ford drivers can count on our new Ford inventory to have the vehicle they're looking for, whether it's a fuel-efficient car like a Fiesta, Focus or Fusion or a tough truck like the Ford F-150. We're also your source for new Ford Escape and Explorer sales in Manchester. Our massive inventory ensures we have the model you want in the color and trim level you desire, so there's no settling for a vehicle you don't want or waiting for a special order. If you're looking to buy a used Ford, you're in the right place! Whether it's luxury vehicles, budget-friendly used cars, used cars on sale, single-owner used cars, or used cars under $10,000, AutoFair Ford of Manchester, NH has a vehicle that meets your needs. If you don't find a used car that catches your eye, use our CarFinder application and we'll find a used car for you!
At AutoFair Ford we have a variety of ways to keep your new or used car running at peak performance. Whether you need minor maintenance or extensive repairs, AutoFair Ford is your one-stop NH Ford service destination. Looking for a tire center in New Hampshire? Look no further! We have the best prices on all of your tire needs. Need new brakes? Our Ford brake center features certified technicians with the experience you can rely on! If you prefer to work on your own vehicle, we've got you covered with top-notch Ford parts and accessories at reasonable prices.
AutoFair Ford is not your typical automotive dealership, because while other dealerships focus exclusively on product, we focus on satisfying our customers. We choose to live and work by a code in which the words courtesy, ethics, honor, grace, integrity, respect for all other persons and sensitivity still count for something. Visit our Manchester Ford dealership today and experience the AutoFair difference yourself.